Last updated: October 18, 2025
By accessing or using the Mosaic website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Mosaic provides embedded intelligence solutions, including but not limited to predictive maintenance systems, demand forecasting, inventory planning, and energy demand optimization for small and medium-sized enterprises (SMEs). Our services are tailored to each client's specific operational needs through on-site discovery and collaborative implementation.
The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Mosaic and are protected by international copyright, trademark, and other intellectual property laws. Our proprietary algorithms, methodologies, and implementations remain the exclusive property of Mosaic.
Any data, information, or materials you provide to us during consultations, on-site visits, or implementation phases will be treated as confidential. We will not disclose your proprietary information to third parties without your explicit consent, except as required by law or as necessary to perform our services. Separate non-disclosure agreements may be executed for specific projects.
Specific terms for individual projects, including scope, deliverables, timelines, and pricing, will be outlined in separate service agreements or statements of work. These Terms and Conditions serve as a general framework and may be supplemented by project-specific terms.
While we strive to provide accurate and reliable solutions, our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
• Our services will meet all of your specific requirements
• Our services will be uninterrupted, timely, or error-free
• Results obtained from the use of our services will be accurate or reliable
To the fullest extent permitted by applicable law, Mosaic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses, resulting from your use or inability to use our services.
You agree to indemnify and hold harmless Mosaic and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Mosaic operates, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
If you have any questions about these Terms and Conditions, please contact us through the information provided on our website.